Frequently Asked Questions
Can I add a tip to my order?
Yes! There is a place to add a driver tip when you complete your order.
Can I order from somewhere that isn't listed on your app or website?
Yes! Just visit our Order from Anywhere page and select a restaurant pickup, grocery and retail, or a large or bulky item.
Restaurant Orders - Please give us 20-30 minutes for delivery. Some restaurants may prepare food in less than 10 minutes and others may take up to 40 minutes. In some cases you may want to place your delivery request with us first. Or plan ahead and pre-order from both places for a specific time!
Grocery and Retail - Please indicate what store you would like your pickup. For grocery, please pre-order the time or allow us 24 hours to schedule your shopping.
Large and Bulky Items - Please select your size truck you will need and additiona options. Our drivers do not provide any labor, lifting or securing of your items beyond what is required to protect the vehicle and obey by all laws and insurance liabilities. You may be required to be there at both pickup and drop off to ensure all items are received. Please pre-order the time or allow us 24 hours to schedule your delivery.